Automotive Service Quick Lane Technician - Riverside Ford

Snell Motor Company; Tulsa (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Automotive Service Quick Lane Technician to enhance customer experiences and ensure vehicle reliability. This entry-level role involves diagnosing and repairing vehicles while maintaining excellent relationships with customers. The ideal candidate will have a strong understanding of automotive systems and dealership operations. With comprehensive training and support, you'll thrive in a family-owned environment that values your contributions. Join a team where your skills will make a difference in the lives of customers and the community.

Benefits

401(k) and matching

Dental, health, and vision insurance

Health savings account

Life insurance

Paid holidays and time off

Vacation hours after 90 days

Employee referral program

Qualifications

• Create exceptional customer experiences and foster loyalty.
• Responsible for diagnostics and repairs of vehicles.

Responsibilities

• Review service orders and inspect vehicles for repairs.
• Communicate effectively with co-workers throughout the repair process.

Skills

Customer Service

Diagnostics and Repairs

Automotive Systems Knowledge

Effective Communication

Education

High School Diploma or Equivalent

Tools

Dealership Computer Systems

Job description

Join to apply for the Automotive Service Quick Lane Technician - Riverside Ford role at Snell Motor Company.

Snell Motor Companies is comprised of Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, Riverside Ford of Tulsa, and Snell Collision. Family owned and operated; the Snell family began serving the Dallas community in 1973.

Requirements

• The Service Quick Lane Technician creates an exceptional customer experience while fostering customer loyalty.
• Responsible for diagnostics and repairs of customers' and dealerships' vehicles.
• Must be able to operate a vehicle.
• Understand dealership computer systems.
• Attend company and factory training.
• Stay current with manufacturer warranty requirements.
• Adhere to Snell Privacy and Information Security Policies.
• Establish and maintain good relationships with customers and co-workers.
• Answer customers’ technical questions regarding vehicle problems, warranties, services, and repairs.
• Have knowledge of automotive systems in general.
• Review service orders and inspect vehicles for necessary repairs.
• Stay informed about new models and product improvements.
• Understand warranty guidelines and relate them to warranty service repair orders.
• Communicate effectively with co-workers throughout the repair process.
• Other duties as assigned.
• Must be able to lift up to 50 lbs. and stand for three or more hours.
• High school diploma or equivalent.
• Must be at least eighteen years old.
• Valid driver’s license and meet company MVR policy requirements.
• Pass pre-employment screenings (background and drug test).

Benefits

• 401(k) and matching.
• Dental, health, and vision insurance.
• Health savings account.
• Life insurance.
• Paid holidays and time off.
• Vacation hours after 90 days.
• Employee referral program.

Additional Information

• Seniority level: Entry level.
• Employment type: Full-time.
• Job functions: Management and Manufacturing.
• Industries: Motor Vehicle Manufacturing and Civil Engineering.