Automotive Service Quick Lane Technician/Mechanic - Town North Mazda

snellcollision; Richardson (TX); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is looking for a Service Quick Lane Technician to join their team. This role is crucial in creating exceptional customer experiences and fostering loyalty. You will be responsible for diagnosing and repairing vehicles, ensuring compliance with warranty guidelines, and maintaining strong relationships with customers. The ideal candidate will possess a solid understanding of automotive systems, excellent communication skills, and a commitment to customer service. Join a family-owned business that values its employees and offers a range of benefits to support your career growth and well-being.

Benefits

401(k)

401(k) Matching

Dental Insurance

Health Insurance

Health Savings Account

Life Insurance

Paid Holidays & Paid Time Off

Vision Insurance

Earn Vacation Hours After 90 Days

Aggressive Employee Referral Program

Qualifications

• Must have a valid driver's license and meet company MVR policy requirements.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Perform diagnostics and repairs on vehicles to ensure customer satisfaction.
• Communicate effectively with customers and co-workers throughout the repair process.

Skills

Automotive Systems Knowledge

Customer Service Skills

Effective Communication

Technical Problem Solving

Education

High School Diploma or Equivalent

Tools

Dealership Computer Systems

Job description

Snell Motor Companies

Snell Motor Companies is comprised of Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, Riverside Ford of Tulsa and Snell Collision. Family owned and operated; the Snell family began serving the Dallas community in 1973.

Position: Service Quick Lane Technician

The Service Quick Lane Technician creates an exceptional customer experience while fostering customer loyalty. Responsibilities include diagnostics and repairs of our customers' and dealerships' vehicles. Your role will include, but not be limited to, the following:

• Must be able to operate a vehicle
• Know and understand the dealership computer systems
• Attend company and factory training
• Stay current with manufacturer warranty requirements
• Understand and adhere to Snell Privacy and Information Security Policies
• Establish and maintain good relationships with customers and co-workers
• Answer customers’ technical questions regarding vehicle problems, warranties, services, and repairs
• Knowledge of automotive systems in general
• Review service orders and inspect vehicles for necessary repairs
• Knowledge of new models and product improvements, based on technical service bulletins
• Understand warranty guidelines and relate them to warranty service repair orders
• Communicate effectively with co-workers throughout the repair process
• Other duties as assigned
• Must be able to lift up to 50 lbs. and be on your feet for three or more hours at a time
• High school diploma or equivalent
• Must be at least eighteen years of age
• Must have a valid driver’s license and meet company MVR policy requirements
• Must be able to pass pre-employment screenings (background and drug test)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid holidays & paid time off
• Vision insurance
• Earn vacation hours after 90 days
• Aggressive Employee Referral Program