Automotive Service Porter - Livonia, Michigan, United States

Detroithyundai; Livonia (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and community-focused automotive service team as a Service Porter! This role is essential for maintaining a clean and organized service vehicle area, ensuring customer satisfaction through a welcoming environment. You'll be responsible for cleaning vehicles, assisting technicians, and providing excellent customer service. This position offers a supportive work culture that values teamwork and personal growth. If you're passionate about the automotive industry and enjoy working in a fast-paced environment, this opportunity is perfect for you. Be part of a company that prioritizes family values and community involvement!

Benefits

Competitive Compensation

Employee Referral Program

Employee Discounts on Sales and Service

Benefits Package (Medical, Dental, Vision)

401(k) and Employer Match

Paid Time Off

Holiday Pay

Qualifications

• Valid driver's license and satisfactory Motor Vehicle Report required.
• Ability to work independently and collaboratively in a team.

Responsibilities

• Maintain a clean and organized service vehicle area.
• Assist technicians with keeping the service department clean.
• Greet customers in a courteous and friendly manner.

Skills

Driver's license

Teamwork

Work ethic

Organizational skills

Positive attitude

Education

High school diploma or equivalent

Job description

AUTOMOTIVE SERVICE PORTER

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION: The Service Porter is responsible for maintaining a clean and well-organized service vehicle area.

THE PERKS:

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

Skills & Qualifications:

• Current, Valid, Driver’s license; satisfactory Motor Vehicle Report (MVR) Required.
• Ability to complete tasks on your own as well as with a team.
• Good work ethic, organized, and positive attitude are a must.

Education and Experience:

• No retail experience is necessary.
• High school diploma or the equivalent is nice to have, but not necessary.

Essential Duties & Responsibilities:

• Keep the service vehicle lot neat and orderly, moving cars as directed by management and in accordance with facility display standards.
• Cleaning the service department drive, write up area and shop.
• Keep service vehicles clean as directed by management.
• Clean interior and exterior of vehicles, including the trunks and glove compartments.
• Wash service customer vehicles using cleaning solution, water, cloths, and brushes.
• Clean engine to remove grease and other materials.
• Apply special purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, following recommendations of the product’s manufacturer.
• Assist technicians with keeping the service department clean and organized.
• Assist with property maintenance and appearance.
• Greet customers immediately in a courteous and friendly manner.
• Complete all training as directed by supervisor.
• Police grounds of the dealership.
• Wear company approved uniform.
• Parking vehicles from service.
• Empty trash.
• Drive shuttle.
• Complete OSHA right-to-know training.
• Follow policies and procedures as set forth in the Employee Handbook.
• Any other duties as assigned.

Physical Requirements:

• The noise level in the work environment is usually loud.
• Frequently required to bend, stoop, crouch, reach, and handle tools.
• Requires the ability to lift 40 pounds of material.
• Frequently works near moving mechanical parts.
• Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle repair facility.
• Frequently exposed to exhaust fumes or other airborne particles.

THE COMPANY:
Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission:To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.