Automotive Service Operations Lead

Advance Auto Parts; Dorado (PR); On-site; USD 45,000 - 65,000; Full time

Job summary

Advance Auto Parts is seeking a results-driven store leader to direct and coordinate daily operations, ensuring top service levels and strong financial performance. You will supervise staff, coach on gas/service processes, and maintain safety and compliance across all store functions.

Your role demands strong communication, customer focus, and the ability to manage busy periods, holidays, and weekend shifts while upholding company policies.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience in automotive service environment.
• 2-year college, technical program, or 1–3 years of supervisory experience desired.

Responsibilities

• Direct, instruct, and manage team members including supervising and appraising work.
• Maintain store productivity, profitability, and customer service standards.
• Train service staff on gas processes, vehicle inspections, and store systems.

Skills

Leadership

Customer service

Cash handling

POS proficiency

Communication

Time management

Upselling

Problem solving

Education

High school diploma or equivalent

2-year college or technical program

1–3 years supervisory experience

Tools

POS systems

Job description

Advance Auto Parts is seeking a results-driven store leader to direct and coordinate daily operations, ensuring top service levels and strong financial performance. You will supervise staff, coach on gas/service processes, and maintain safety and compliance across all store functions.

Your role demands strong communication, customer focus, and the ability to manage busy periods, holidays, and weekend shifts while upholding company policies.