Automotive Service Manager (Weekly Pay + Monthly Bonuses!)

Midas Tire & Auto Experts; Philadelphia (Philadelphia County); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a dynamic team at a leading automotive service provider where your leadership skills will shine. As a Store Manager, you will oversee daily operations, ensuring exceptional customer service and team performance. This role requires a seasoned manager with a strong background in automotive repair and a passion for cultivating a positive work culture. You will be responsible for driving business growth, maintaining safety standards, and managing financial performance. If you thrive in a fast-paced environment and are committed to excellence, this opportunity is perfect for you to make a significant impact in the automotive industry.

Benefits

Online Training

Paid Time Off

Sick Time

Health Insurance

Employee Discounts

Qualifications

• 3+ years of experience in automotive repair management.
• Strong leadership and customer service skills are essential.

Responsibilities

• Manage automotive technicians and ensure excellent customer service.
• Oversee operations, including cost control and inventory management.

Skills

Customer Service

Leadership

Team Building

Automotive Knowledge

Communication Skills

POS Computer Skills

Education

College Degree or Coursework

Tools

POS Systems

Inventory Management Software

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

1. Manage and direct all automotive and general service technicians in the operation of the shop.
2. Deliver exceptional customer service while listening and consulting customers.
3. Follow up with customers regarding services requested, estimated completion times, etc.
4. Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts.
5. Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
6. Lead, manage, and train the team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
7. Oversee all sales, accounting, and clerical functions from Service Advisors.
8. Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
9. Maintain inventory counts and be responsible for any inventory losses.
10. Ensure overall cleanliness and organization of the facility, including environmental compliance.
11. Update and submit daily sales reports to Corporate.

Qualifications

1. A minimum of 3 years of store or service manager experience.
2. General automotive knowledge.
3. Excellent customer service disposition.
4. Good communication skills.
5. Strong POS computer and Internet skills.
6. Leadership ability.
7. Team building skills.
8. Ability to work a flexible retail schedule including weekends.
9. Valid driver’s license.

Benefits

1. Online Training.
2. Paid Time Off.
3. Sick Time.
4. Health Insurance.
5. Employee Discounts.