Automotive Service Manager: Lead, Train & Grow

Tire Discounters; Columbus (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Growth opportunities

Company training and development

Competitive pay & benefits

Supportive team

Job summary

Tire Discounters is seeking a Service Manager with automotive experience to lead a team of Service and Tire Technicians in a busy store. You will drive service quality, manage staff performance, and partner with the General Manager on hiring and operations.

Responsibilities include coaching staff, ensuring inspections and diagnostics follow standard procedures, coordinating workflow, and maintaining a safe, high‑quality customer experience.

Qualifications

• Management experience with strong leadership skills.
• Excellent communication and multitasking abilities.
• Strong work ethic and goal-oriented mindset.
• Valid driver's license and availability to work Saturdays.
• Authorized to work in the USA (18+).
• Comfortable with occasional mechanical hazards and outdoor conditions.

Responsibilities

• Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
• Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
• Serves as a liaison providing clear communication between the shop, counter staff and customers.
• Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
• Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.

Skills

Leadership

Communication

Multitasking

Work ethic

Driver's license

Work authorization

Job description

Tire Discounters is seeking a Service Manager with automotive experience to lead a team of Service and Tire Technicians in a busy store. You will drive service quality, manage staff performance, and partner with the General Manager on hiring and operations.

Responsibilities include coaching staff, ensuring inspections and diagnostics follow standard procedures, coordinating workflow, and maintaining a safe, high‑quality customer experience.