Automotive Service Manager - Lead Team & Drive Service

bigbrandtire; Pomona (CA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance & life insurance

401(k) with company match

Employee discounts & referral bonuses

Career growth into store leadership

Job summary

American Tire Depot in Pomona, CA is seeking an Automotive Service Manager to lead the service team, coach techs and advisors, and ensure world-class customer care. This full-time role drives sales and service targets while coordinating daily shop operations with the Store Manager.

The position emphasizes strong communication, teamwork, and growth toward Store Manager or Multi-Unit leadership as the company expands. Weekend availability is required.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Valid driver’s license and ability to lift up to 70 lbs; weekends availability.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Leadership

Communication

Sales ability

Problem solving

Time management

Team motivation

Customer focus

Job description

American Tire Depot in Pomona, CA is seeking an Automotive Service Manager to lead the service team, coach techs and advisors, and ensure world-class customer care. This full-time role drives sales and service targets while coordinating daily shop operations with the Store Manager.

The position emphasizes strong communication, teamwork, and growth toward Store Manager or Multi-Unit leadership as the company expands. Weekend availability is required.