Automotive Service Manager: Lead Team & Customer Excellence

Midas MUELLER; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

Midas MUELLER in Chicago seeks an automotive service manager to oversee all store service activities for tires, parts and mechanical work. This role emphasizes customer service, training and promoting from within.

You will direct technicians, manage inspections and build comprehensive repair orders while upholding our standards and values. A flexible retail schedule including weekends is required.

Qualifications

• Minimum of 2 years of store or service manager experience.
• General automotive knowledge helpful.
• Excellent customer service disposition and strong communication skills.

Responsibilities

• Deliver outstanding customer service and consult customers on services.
• Oversee vehicle inspections and prepare repair orders with pricing estimates.
• Lead, train and supervise up to ten employees and align with company vision.

Skills

Customer service

Leadership

Team building

Communication

Flex schedule

Driver's license

Job description

Midas MUELLER in Chicago seeks an automotive service manager to oversee all store service activities for tires, parts and mechanical work. This role emphasizes customer service, training and promoting from within.

You will direct technicians, manage inspections and build comprehensive repair orders while upholding our standards and values. A flexible retail schedule including weekends is required.