Automotive Service Manager: Lead Shop Ops & Growth
Top Line Car Care
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Job summary
Top Line Car Care in Wylie, TX is seeking an experienced automotive repair leader to independently run day-to-day shop operations and own the performance of the shop. The role requires someone who can lead the team, make decisions, and keep work moving without relying on the owner for routine direction.
Annual base target is $75,000–$77,000, with incentive plans potentially explained before an offer. This position offers meaningful ownership of shop operations, team performance, and customer
Qualifications
- Experience as service manager, shop manager, or general manager in an automotive repair facility.
- Ability to independently manage a shop’s daily decisions, people, estimates, parts, and workflow.
- Working knowledge of shop financials and key performance indicators.
- Ability to explain operating measures owned, results, and actions taken to improve performance.
Responsibilities
- Manage daily shop operations, including estimates, parts coordination, dispatch, and repair workflow.
- Lead and hold service advisors and technicians accountable while supporting a professional team culture.
- Maintain clear communication between customers, advisors, and technicians; resolve concerns appropriately.
- Monitor shop financial performance and key operating measures, identify issues, and take action.
- Support consistent customer service, quality repairs, productivity, and sustainable business growth.
Skills
Job description
Top Line Car Care in Wylie, TX is seeking an experienced automotive repair leader to independently run day-to-day shop operations and own the performance of the shop. The role requires someone who can lead the team, make decisions, and keep work moving without relying on the owner for routine direction.
Annual base target is $75,000–$77,000, with incentive plans potentially explained before an offer. This position offers meaningful ownership of shop operations, team performance, and customer
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