Automotive Service Manager — Lead Shop Operations & Growth

ESC Auto Group; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Matching 401K

Paid Vacation

Paid Holidays

Monday thru Friday Work Schedule

Job summary

ESC Auto Group in Atlanta is seeking a Shop Manager for its Buckhead location. This position requires excellent communication and customer service skills as well as leadership abilities to efficiently manage service department operations.

The ideal candidate will be outgoing and friendly, with a strong commitment to customer satisfaction. Benefits include health insurance, a matching 401K, paid vacation, and a Monday to Friday schedule.

Qualifications

• Outgoing and friendly personality essential for customer interactions.
• Experience working in a service department for operational efficiency.
• Ability to effectively communicate and manage customer complaints.

Responsibilities

• Assign jobs according to employee skills for optimum workflow.
• Handle customer complaints to ensure satisfaction.
• Maintain a clean and safe working environment for all technicians.

Skills

Customer service skills

Communication skills

Organizational skills

Leadership skills

Computer skills

Education

High school diploma or GED equivalent

Graduation from Tech program

Tools

Dealership computer systems

Job description

ESC Auto Group in Atlanta is seeking a Shop Manager for its Buckhead location. This position requires excellent communication and customer service skills as well as leadership abilities to efficiently manage service department operations.

The ideal candidate will be outgoing and friendly, with a strong commitment to customer satisfaction. Benefits include health insurance, a matching 401K, paid vacation, and a Monday to Friday schedule.