Automotive Service Manager: Lead, Sell & Delight Customers

Tuffy Tire & Auto 10013; River Grove (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Compensation with bonus incentives

Flexible Scheduling

Reimbursement for ASE certifications

Paid holidays

401(k)

Health insurance

Paid time off

Job summary

Tuffy Tire & Auto 10013 in River Grove, Illinois, seeks an experienced Automotive Service Manager to lead shop operations and ensure customer satisfaction. Responsibilities include managing service workflow, addressing customer concerns, and assisting in staff hiring.

The position requires strong leadership and communication skills, as well as knowledge of the automotive industry. We offer competitive compensation, flexible scheduling, and opportunities for advancement.

Qualifications

• Knowledge of the automotive industry and trends.
• Possess a state-issued driver’s license and acceptable driving record.
• Ability to interpret profit and loss statements.

Responsibilities

• Make Customer Satisfaction number one.
• Identify customer concerns and needs.
• Conduct the invoicing delivery upon completion of services.
• Assist the Store Manager to oversee all aspects of operating a service center.
• Ensure shop personnel follow inspection and safety procedures.

Skills

Customer service

Sales skills

Leadership

Communication skills

Education

High school diploma or GED

Bachelor’s degree (preferred)

Job description

Tuffy Tire & Auto 10013 in River Grove, Illinois, seeks an experienced Automotive Service Manager to lead shop operations and ensure customer satisfaction. Responsibilities include managing service workflow, addressing customer concerns, and assisting in staff hiring.

The position requires strong leadership and communication skills, as well as knowledge of the automotive industry. We offer competitive compensation, flexible scheduling, and opportunities for advancement.