Automotive Service Manager: Lead Sales & Service

Pointstire; Portland (OR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Job summary

Pointstire in Portland, Oregon, is seeking an Automotive Service Manager to lead the sales operations, including tire sales, auto parts, and repair services. This role includes overseeing service advisors, managing customer relationships, and developing sales strategies to achieve targets.

The ideal candidate will have 3+ years of experience in service management within the automotive industry, focusing on delivering quality customer service and leading a team while ensuring safety protocols are adhered to.

Qualifications

• 3+ years in a service management role within the automotive industry.
• Effective communication skills for customer and technician interaction.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Oversee service advisors and manage workflow within the service area.
• Conduct quality control inspections of services provided.
• Identify opportunities for process improvement in service operations.

Skills

Customer service

Team leadership

Technical understanding

Education

High School Diploma or Equivalent

Technical or vocational training in automotive repair

Tools

POS software

Appointment scheduling software

Microsoft Office

Job description

Pointstire in Portland, Oregon, is seeking an Automotive Service Manager to lead the sales operations, including tire sales, auto parts, and repair services. This role includes overseeing service advisors, managing customer relationships, and developing sales strategies to achieve targets.

The ideal candidate will have 3+ years of experience in service management within the automotive industry, focusing on delivering quality customer service and leading a team while ensuring safety protocols are adhered to.