Automotive Service Manager: Lead High-Performance Team

Midas - Touch of Gold; Frankfort (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Training & development

Employee discounts

Bonus based on performance

Opportunity for advancement

Job summary

Midas - Touch of Gold is seeking a high-performance Automotive Service Manager to lead a top-tier team, drive sales, and deliver exceptional customer experiences. You will recruit, train, and motivate technicians and service advisors to exceed revenue and satisfaction goals.

The role emphasizes process optimization, operational efficiency, and a strong focus on data-driven decision making to sustain profitability and client trust.

Qualifications

• Proven track record of success in automotive service management.
• Strong leadership and coaching skills to build and inspire a winning team.
• Process-driven and results-oriented with ability to hit and exceed goals.
• Exceptional sales and customer service skills to build loyalty.
• Ability to make smart, data-driven business decisions.
• Valid driver’s license and strong work ethic.

Responsibilities

• Lead a high-performance team by recruiting, training, and motivating technicians and service advisors.
• Drive sales and maximize profitability by exceeding revenue and customer satisfaction goals.
• Optimize shop operations by managing workflow, inventory, and productivity.
• Deliver an elite customer experience and build trust and long-term relationships.
• Execute and refine proven processes to maintain top-tier efficiency and compliance.

Skills

Leadership

Sales

Customer Service

Data-Driven Decisions

Team Building

Job description

Midas - Touch of Gold is seeking a high-performance Automotive Service Manager to lead a top-tier team, drive sales, and deliver exceptional customer experiences. You will recruit, train, and motivate technicians and service advisors to exceed revenue and satisfaction goals.

The role emphasizes process optimization, operational efficiency, and a strong focus on data-driven decision making to sustain profitability and client trust.