Automotive Service Manager — Lead Fast, Customer‑Driven Shop

HOODS UP QUICK LUBE LLC; Rostraver Township (Westmoreland County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Bonus based on performance

Competitive salary

Dental insurance

Free uniforms

Training & development

Vision insurance

Job summary

HOODS UP QUICK LUBE LLC in Rostraver Township, PA is seeking a driven Manager to lead our fast-paced automotive service team, ensuring excellent customer service and quality workmanship.

You will oversee daily operations, coach technicians, manage inventory, and drive profitability while upholding safety standards and a welcoming team culture.

This hands-on role rewards initiative, reliability, and a track record of improving shop performance.

Qualifications

• Prior experience in automotive service management or quick lube operations.
• Strong leadership and team-building skills in a fast-paced shop.
• Knowledge of oil changes, tires, fluids, and preventive maintenance.
• Excellent customer service and communication skills.
• Ability to multitask, solve problems and make quick decisions.
• Valid driver's license.
• Familiarity with computer POS systems and inventory software.
• Understanding labor costs, parts, shop profitability, inventory, and budgeting.
• Reliable, punctual, and committed to high service standards.
• Must be able to lift, stand, and work around vehicles.

Responsibilities

• Provide excellent customer service, greeting customers, explaining services, and ensuring a positive experience.
• Oversee daily shop operations to ensure efficiency, quality, and customer satisfaction.
• Coach, train, and supervise technicians and service staff.
• Inspect work and ensure technicians follow proper procedures and company policies.
• Monitor inventory levels and ordering of oils, filters, tires, parts, shop supplies, etc.
• Ensure all services meet safety standards and manufacturer specifications while keeping services moving efficiently.
• Handle customer inquiries, concerns, and upsell additional services when appropriate.
• Scheduling appointments and providing estimates for repairs, state inspections, tires, etc.
• Track sales performance, labor productivity, and key shop metrics.
• Meet sales goals and promote additional services professionally.
• Maintain a clean, organized, and OSHA-compliant work environment.
• Handle deposits, invoices, fleet accounts, discounts, timecards, and other administrative duties.

Skills

Leadership

Customer service

Team-building

Communication

Problem-solving

Multitasking

Decision making

Tools

POS systems

Inventory software

Job description

HOODS UP QUICK LUBE LLC in Rostraver Township, PA is seeking a driven Manager to lead our fast-paced automotive service team, ensuring excellent customer service and quality workmanship.

You will oversee daily operations, coach technicians, manage inventory, and drive profitability while upholding safety standards and a welcoming team culture.

This hands-on role rewards initiative, reliability, and a track record of improving shop performance.