Automotive Service Manager: Lead, Coach & Optimize Service

Express Oil Change & Tire Engineers; Portsmouth (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Express Oil Change & Tire Engineers seeks an Automotive Service Manager to lead the service department, report to the Store Manager, and drive excellence across operations. You will develop a highly-motivated team, coach members, and ensure efficient store processes and service standards.

Responsibilities include supervising technicians, coordinating duties, monitoring safety, and maintaining parts inventory while delivering exceptional customer service.

Qualifications

• Proven leadership and store management skills.
• Ability to mentor and develop team members to improve performance.
• Excellent verbal and written communication.

Responsibilities

• Set highest standards of excellence for service department.
• Coach service team and develop store processes and procedures.
• Work with customers on service opportunities, sales, and adjustments.
• Supervise technicians and service personnel; plan and schedule duties.

Skills

Leadership

Store management

Communication

Mentoring

Organization

Safety/OSHA knowledge

Job description

Express Oil Change & Tire Engineers seeks an Automotive Service Manager to lead the service department, report to the Store Manager, and drive excellence across operations. You will develop a highly-motivated team, coach members, and ensure efficient store processes and service standards.

Responsibilities include supervising technicians, coordinating duties, monitoring safety, and maintaining parts inventory while delivering exceptional customer service.