Automotive Service Manager: Lead a High-Performance Team

LAcarGUY; Santa Monica (CA); On-site; USD 132,000 - 200,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Short and Long-Term Disability

Paid Holidays & Paid Time Off

Paid Life Insurance

401(k) Retirement Plan

Employee Assistance Plan

Paid Training

Job summary

LAcarGUY, through Honda Santa Monica, is seeking a Service Manager to enhance their high-functioning service department. This role involves overseeing operations focused on customer satisfaction and managing productivity, costs, and team relations.

Ideal candidates will have a minimum of 2 years in a similar role, strong leadership abilities, and proficiency in service department operations. The position offers a competitive compensation package including base salary, commissions, and benefits such as medical plans and a 401(k).

Qualifications

• Minimum 2 years of experience as an Automotive Dealership Service Manager.
• Valid driver's license and acceptable driving record.

Responsibilities

• Oversee efficient operation of the service department with a focus on customer satisfaction.
• Manage departmental productivity, costs, client retention, employee relations, and service records.
• Ensure customer experiences meet or exceed satisfaction index.

Skills

Team leadership

Customer service

Communication

Service department operations

Financial management

Tools

CDK

Job description

LAcarGUY, through Honda Santa Monica, is seeking a Service Manager to enhance their high-functioning service department. This role involves overseeing operations focused on customer satisfaction and managing productivity, costs, and team relations.

Ideal candidates will have a minimum of 2 years in a similar role, strong leadership abilities, and proficiency in service department operations. The position offers a competitive compensation package including base salary, commissions, and benefits such as medical plans and a 401(k).