Automotive Service Manager - Lead a 5-Star Shop & Grow

Bobby & Steve's Auto World; Minneapolis (MN); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Employee discounts

Ongoing training and professional dev.

Advancement opportunities

Descripción de la vacante

Bobby & Steve’s Auto World is seeking an Automotive Service Manager to oversee daily shop operations, drive profitability, and build lasting guest relationships in a fast-paced environment. You’ll lead a high-performing service team, recruit and train staff, and implement digital inspections to ensure safety and transparency for every guest.

You will play a pivotal role in growing the business by reconnecting with past customers, fleets, and community partners while maintaining top-tier customer

Formación

• 5+ years of experience in an automotive service department.
• Strong leadership and customer service skills.
• Proven ability to organize, prioritize, and follow up effectively.
• Solid business acumen and understanding of service operations.
• Excellent communication and relationship-building skills.

Responsabilidades

• Oversee daily service department operations to ensure efficiency, safety, and profitability.
• Drive department success by achieving sales and expense targets.
• Build strong guest relationships through friendly service, clear communication, and timely resolution of concerns.
• Maintain customer records, follow-up systems, and loyalty programs.
• Implement and monitor digital vehicle inspections for quality and transparency.
• Generate new business by connecting with past customers, local fleets, and community businesses.
• Recruit, hire, train, and coach service team members to deliver outstanding results.
• Foster a positive, professional work environment built on teamwork and accountability.

Conocimientos

Leadership

Customer service

Communication

Prioritization

Business acumen

Relationship building

Descripción del empleo

Bobby & Steve’s Auto World is seeking an Automotive Service Manager to oversee daily shop operations, drive profitability, and build lasting guest relationships in a fast-paced environment. You’ll lead a high-performing service team, recruit and train staff, and implement digital inspections to ensure safety and transparency for every guest.

You will play a pivotal role in growing the business by reconnecting with past customers, fleets, and community partners while maintaining top-tier customer