Automotive Service Manager

Big Brand Tire & Service; Yorba Linda (CA); Sur place; USD 34 000 - 62 000; Plein temps

Avantages offerts par ce poste

Commission & overtime

Paid vacation

Health, dental, vision, life insurance

401(k) with company match

Employee discounts

ASE reimbursement

Career growth opportunities

Résumé du poste

Big Brand Tire & Service in Yorba Linda is seeking an Automotive Service Manager to lead the service team, explain repairs to customers, and drive sales and service performance.

You will oversee daily operations, coach technicians and advisors, and ensure a high standard of customer care, safety, and efficiency. A strong background in service sales and leadership is required, with open weekend availability.

Qualifications

• 1–3 years of automotive service management or retail repair leadership.
• Strong service sales background (tires, brakes, maintenance).
• Proven ability to lead a high-volume, fast-paced team.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Self-starter with results orientation and growth mindset.
• Open availability, including weekends.

Responsabilités

• Lead the service team: train, coach, motivate techs and advisors.
• Bridge mechanics and customers; explain repairs and close sales.
• Drive store performance by meeting sales and service targets.
• Partner with Store Manager on daily operations and scheduling.
• Keep shop safe, efficient, and compliant with standards.
• Deliver world-class service to build loyalty and trust.

Connaissances

Experience in service management

Service sales

Team leadership

Communication

Physical ability

Self-motivation

Weekend availability

Description du poste

Automotive Service Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

Automotive Service Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities


• Paid vacation and holidays


• Medical, dental, vision, life, and supplemental insurances


• 401(k) with company match


• Employee discounts, referral bonuses and ASE reimbursement


• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Service Manager:

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best


• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence


• Drive store performance by hitting and exceeding sales & service targets


• Partner with Store Manager on daily operations, scheduling, and compliance


• Keep the shop efficient, safe, and aligned with company standards


• Ensure every customer gets world-class service that builds loyalty and trust

What Makes You a Great Fit

• At least 1–3 years of experience in automotive service management or retail repair leadership


• Strong background in service sales (tires, brakes, maintenance, or mechanical)


• Proven ability to lead a team in a high-volume, fast-paced environment


• Excellent communication and problem-solving skills


• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)


• A self-starter who thrives on results, accountability, and growth


• Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we're serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.

American Tire Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.