Automotive Service Manager

Big Brand Tire & Service; Grass Valley (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Hourly rate + commission

Overtime opportunities

Paid vacation and holidays

Insurance (medical, dental, vision, &–

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth into Store Manager or M‑

Job summary

Big Brand Tire & Service is seeking an Automotive Service Manager in Grass Valley, CA. You will lead the service team, coach technicians and advisors, and drive sales while ensuring a safe, efficient shop and world-class customer service experience.

The role emphasizes cross-functional communication, career growth, and the ability to manage high-volume service operations in a dynamic environment.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Ability to lead a high-volume, fast-paced team.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Open availability including weekends.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world‑class service that builds loyalty and trust

Skills

Service sales

Team leadership

Communication

Problem solving

Driver's license

Physical stamina

Education

Job description

Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

Automotive Service Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Service Manager

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world‑class service that builds loyalty and trust

What Makes You a Great Fit

• At least 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem-solving skills
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self-starter who thrives on results, accountability, and growth
• Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world‑class service to our customers and being the employer‑of‑choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.