Automotive Service Manager

AAMCO Transmissions, Inc.; Las Cruces (NM); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Medical benefits

No weekends

Growth opportunities

Ongoing training

Job summary

AAMCO Transmissions, Inc. in Las Cruces, NM is seeking an experienced Automotive Manager to oversee day-to-day operations, drive sales, and lead the technical team. You will engage customers in person and by phone, build relationships, and ensure service quality.

The role focuses on managing customer expectations, coordinating technician workflow, ordering parts, and delivering superior service in a fast-paced environment with growth opportunities.

Qualifications

• Minimum of 2-5+ years of automotive management experience.
• Excellent closing skills are required.
• Strong commitment to customer service and relationship building.
• Ability to communicate effectively and use interpersonal skills at a high level.
• Capable of multitasking in a fast-paced environment.

Responsibilities

• Engage and consult customers to generate and close sales.
• Meet, greet and recommend services to customers.
• Manage technician workflow and vehicle repair status.
• Order parts and manage inventory.
• Deliver high level of customer service and quality control across the center.

Skills

Automotive management

Closing skills

Customer service

Team leadership

Job description

We are looking for an Individual with Automotive Management Experience to join our team! Managerresponsible for day-to-day operations including generating sales, communicating with customers, building client relationships and managing the technical team.

Position Responsibilities:

• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• M-F work week schedule, No Weekends
• Growth opportunity
• Medical, Benefits, and Vision Benefits

Job Requirements:

• Minimum of 2-5+years of Automotive Management Experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license