Automotive Service Manager

Midas Auto Service Experts; Gardner (MA); On-site; USD 55,000 - 65,000; Full time

Job summary

An established industry player is seeking an Automotive Service Manager to lead their service department. This role involves managing technicians, ensuring exceptional customer service, and maintaining high operational standards. With a commitment to employee development, this company offers a supportive environment for career growth. Ideal candidates will possess a strong background in automotive services, excellent leadership skills, and the ability to foster a collaborative team atmosphere. Join a leading name in automotive services and take your career to the next level!

Qualifications

• Minimum of 2 years of experience in a managerial role in the automotive industry.
• Strong customer service and leadership skills are essential.

Responsibilities

• Manage and direct automotive service technicians and operations.
• Deliver exceptional customer service and oversee vehicle inspections.

Skills

Customer Service Skills

Leadership Ability

Communication Skills

Team Building Skills

General Automotive Knowledge

Education

2 years of store or service manager experience

Job description

Join to apply for the Automotive Service Manager role at Midas Auto Service Experts.

We are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Manage and direct all automotive and general service technicians in the operation of the shop, including:
• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers on services requested, estimated completion times, etc.
• Oversee vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts
• Discuss pricing estimates with customers and promote shop service specials
• Lead, manage, and train team members while aligning with our company's vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians' inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Ensure overall cleanliness and organization of the facility
• Perform other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service skills
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver's license

Compensation: $55,000.00 - $65,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is leading in developing career paths and building community relationships. We handle everything from tires to brakes and oil, offering endless opportunities to grow and develop expertise with us.

Required & Preferred Qualifications

• Automotive industry experience

Job Industries

• Automotive

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Motor Vehicle Manufacturing