Automotive Service Manager

Midas International, LLC; California (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading automotive service provider is seeking an Automotive Service Manager in California. The role involves managing shop operations, training a team of technicians, and ensuring high levels of customer satisfaction. Candidates should have at least 2 years of service management experience and a strong knowledge of automotive repair, along with excellent communication and leadership skills.

Benefits

Bonus based on performance

Dental insurance

Free uniforms

Health insurance

Paid time off

Profit sharing

Vision insurance

Qualifications

• Minimum 2 years of service manager experience.
• Valid driver's license required.
• Ability to work flexible retail schedules.

Responsibilities

• Manage and train automotive service technicians.
• Deliver exceptional customer service.
• Oversee complete vehicle inspections and repair recommendations.

Skills

Customer Service

Communication

Leadership

Team-building

General Automotive Knowledge

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Profit sharing
• Vision insurance

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, imported cars, and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license