Automotive Service Leader - Path to Store Manager

Midas - Touch of Gold; Merrillville (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Training & development

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Job summary

Midas - Touch of Gold is seeking a Service Advisor / Service Writer to join our Indiana stores. You will greet customers, schedule appointments, review inspections, and present repair recommendations to drive sales and customer satisfaction.

Ideal candidates have service-writing experience, strong communication and organizational skills, and a leadership mindset. This role offers hourly pay plus performance bonuses and opportunities to grow into store leadership.

Qualifications

• Automotive service writing experience preferred.
• Strong sales and customer service skills.
• Ability to communicate confidently with customers.
• Organized, detail-oriented, and process-driven.
• Leadership mindset with a desire to grow.
• Flexible and willing to support multiple locations.
• Automotive knowledge and repair experience a plus.

Responsibilities

• Greet customers and build trust
• Answer phones and schedule appointments
• Perform vehicle walkarounds and review inspection results
• Build estimates and present recommendations
• Follow up on declined work and customer concerns
• Help drive sales and customer retention
• Support daily shop operations
• Assist multiple locations as business needs require
• Help ensure processes are followed and goals are achieved

Skills

Sales skills

Customer service

Leadership mindset

Organized

Attention to detail

Process-driven

Job description

Midas - Touch of Gold is seeking a Service Advisor / Service Writer to join our Indiana stores. You will greet customers, schedule appointments, review inspections, and present repair recommendations to drive sales and customer satisfaction.

Ideal candidates have service-writing experience, strong communication and organizational skills, and a leadership mindset. This role offers hourly pay plus performance bonuses and opportunities to grow into store leadership.