Automotive Service Advisor: Path to Store Leadership

Midas - Touch of Gold; Valparaiso (IN); On-site; USD 32,000 - 60,000; Full time

Benefits offered by this job

Hourly pay + bonuses

Bi-weekly pay

5-day work week

Health, dental, and vision insurance

PTO and paid holidays

Paid training

401(k)

Employee discounts

Clear growth path

Job summary

Midas - Touch of Gold in Indiana is seeking a Service Advisor who can help drive sales, deliver an exceptional customer experience, and support operations across locations when needed.

This role offers hourly pay with bonus opportunities, a clear growth path into store leadership, and a strong emphasis on developing leadership skills while building customer trust. You will greet customers, build estimates, schedule appointments, and help ensure processes are followed to meet goals.

Qualifications

• Experience in automotive service writing preferred.
• Strong sales and customer service skills.
• Able to communicate confidently with customers.
• Organized, detail-oriented, and process-driven.
• Leadership mindset with growth interest.

Responsibilities

• Greet customers and build trust.
• Answer phones and schedule appointments.
• Perform vehicle walkarounds and review inspection results.
• Build estimates and present recommendations.
• Follow up on declined work and customer concerns.
• Help drive sales and customer retention.
• Support daily shop operations.
• Assist multiple locations as business needs require.
• Help ensure processes are followed and goals are achieved.

Skills

Service writing

Sales skills

Customer service

Communication

Organization

Leadership mindset

Multi-location support

Automotive knowledge

Job description

Midas - Touch of Gold in Indiana is seeking a Service Advisor who can help drive sales, deliver an exceptional customer experience, and support operations across locations when needed.

This role offers hourly pay with bonus opportunities, a clear growth path into store leadership, and a strong emphasis on developing leadership skills while building customer trust. You will greet customers, build estimates, schedule appointments, and help ensure processes are followed to meet goals.