Automotive Service Leader: Drive Sales, Customer Experience

AAMCO Transmissions, Inc.; Caldwell (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Ongoing training and field support

Daytime work hours

Paid time off

Growth opportunity

Job summary

AAMCO Transmissions, Inc. is seeking a Service Manager to lead day-to-day operations at one of our centers in a high-energy, customer-focused environment.

Responsibilities include managing the technician workflow, generating sales, and ensuring adherence to company policies while building strong client relationships. This role requires strong communication, multi-tasking, and a proactive sales mindset.

Qualifications

• Minimum of 5 years of automotive service sales experience OR equivalent sales experience with a track record of success.
• Excellent one time closing skills.
• Strong commitment to customer service and relationship building.
• Ability to communicate and use interpersonal skills at a sustained high level.

Responsibilities

• Meeting and greeting customers
• Managing technician workflow
• Recommending services to customers
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Managing and tracking lead counts as well as customer satisfaction ratings
• Generating and closing sales
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

Skills

Automotive sales experience

Closing skills

Customer service

Interpersonal skills

Multitasking

Team player

Driver's license

Job description

AAMCO Transmissions, Inc. is seeking a Service Manager to lead day-to-day operations at one of our centers in a high-energy, customer-focused environment.

Responsibilities include managing the technician workflow, generating sales, and ensuring adherence to company policies while building strong client relationships. This role requires strong communication, multi-tasking, and a proactive sales mindset.