Automotive Service Lead & Keyholder — Mon-Fri, $100k Base

Promotive; Capitol Heights (MD); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, and vision

Retirement plan

Paid training and professional发展

Access to three company beach houses

Job summary

Bavarian Motor Repairs in Capitol Heights, MD, seeks an Automotive Service Advisor / Keyholder. The role blends automotive service sales, customer experience, and shop coordination with a Monday-Friday schedule and no weekends.

Base salary is $100,000 with a $2,000 sign-on and potential earnings of $140,000+ as the compensation structure develops. The position includes weekly pay, and benefits such as medical/dental/vision, retirement, and paid training.

Qualifications

• Significant professional sales and customer service experience.
• Approximately 8+ years of relevant experience preferred.
• Proven experience selling higher-dollar products or services.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to manage multiple priorities.
• Strong computer and typing skills, with approximately 50 WPM preferred.
• Ability to learn and consistently follow established systems and processes.

Responsibilities

• Open and close the facility and help ensure daily shop operations run smoothly.
• Serve as the first point of contact for customers, manage vehicle check-in, and convert inbound calls into appointments.
• Present repair recommendations and digital vehicle inspection findings while helping customers make informed service decisions.
• Communicate repair status and updates with customers by phone and text.
• Help dispatch vehicles and coordinate workflow with technicians and leadership.
• Manage multiple priorities while keeping the customer experience and shop workflow organized.
• Handle customer concerns, make decisions, and take accountability for day-to-day outcomes.
• Support the daily leadership and operation of the shop as a trusted keyholder.

Skills

Sales experience

Customer service

Communication skills

Organization

Typing 50 WPM

Process adherence

Computer literacy

Job description

Bavarian Motor Repairs in Capitol Heights, MD, seeks an Automotive Service Advisor / Keyholder. The role blends automotive service sales, customer experience, and shop coordination with a Monday-Friday schedule and no weekends.

Base salary is $100,000 with a $2,000 sign-on and potential earnings of $140,000+ as the compensation structure develops. The position includes weekly pay, and benefits such as medical/dental/vision, retirement, and paid training.