Automotive Service Lane Greeter

HGV-24 Anderson Greenville, LLC; United States; On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

401(k) with company match

Comprehensive health benefits (telemed

Paid time off, vacation and bereavment

Maternity/paternity leave

Employee discounts on parts, service,和

Job summary

Anderson Automotive Group is seeking an energetic Service Greeter to be the first point of contact in our service lane. You will create an inviting, professional experience for guests bringing their vehicles in for scheduled maintenance and repairs.

The role emphasizes customer service, clear communication, and friendly interaction, with opportunities for growth in a family-owned organization that values its people and community involvement.

Qualifications

• Friendly, outgoing personality suited to customer service.
• Strong communication and organizational skills; bilingual is a plus.
• Assist and greet customers when they bring their vehicle in for service.
• Move the customer's vehicle from the service drive.
• Valid driver’s license with acceptable MVR is required.
• High school diploma or equivalent.

Responsibilities

• Assist and greet customers when they bring their vehicle in for service.
• Move the customer's vehicle from the service drive.

Skills

Customer service

Friendly & outgoing

Bi-lingual (a plus)

Education

High school diploma or equivalent

Job description

Join our team: Anderson Automotive Group is looking for an energetic and outgoing personality with a proven track record of customer service to be the first point of contact for our service lane.

Our Service Greeters ensure and are responsible for providing an inviting and professional experience to the guests who bring their vehicles in for their scheduled maintenance and repairs.

The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including Toyota, Subaru, Nissan, Kia, Buick, GMC, Chevrolet, Cadillac, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success.

What we have to offer:

• A culture of caring, belonging, and respect for everyone
• Managers that people want to work with
• Leadership development, innovative training and learning systems
• Competitive compensation plans, with 401k plan and company match
• Comprehensive health benefits packages, including telehealth and behavioral health services
• Paid employee referral, recognition, and bonus programs
• Paid time off, bereavement, and vacation benefits
• industry leading maternity and paternity leave
• Employee discounts on parts, service, and vehicle purchases

What we are looking for:

• Individuals with friendly and outgoing personalities suited to customer service
• Possess strong communication and organizational skills, bi-lingual is a plus.
• Assist and greet customers when they bring their vehicle in for service.
• Move the customer's vehicle from the service drive
• Valid driver’s license with acceptable motor vehicle record is required
• Highschool diploma or equivalent

Why Automotive:

Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be.

Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities.

Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

Promise, Values, The "Four Gears"

Our Promise To create value, earn trust and provide a remarkable experience for our customers and associates

Our Values

• Trust
• Continuous Improvement
• Respect for all people

The Four Gears

• 1. Be a leader Leadership begins with yourself Take initiative and ownership Set a good example with high standards
• 2. Deliver the best experience Our product is the experience we provide The experience goes far beyond a car or a repair Every customer, every time, no exceptions
• 3. Master the basics Strive to excel at the most essential functions of your role Consistent high performance relies on being exceptional with the basics Measure and improve
• 4. Celebrate wins Be positive Have fun Acknowledge success