Automotive Service Greeter

Anderson-Automotive-Group-1; Asheville (NC); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

401k with company match

Health benefits

Paid time off

Employee discounts

Career development

Job summary

Anderson Automotive Group in Asheville, NC is seeking an energetic Service Greeter to be the first point of contact in our service lane, providing a welcoming, professional experience for guests whose vehicles are in for maintenance or repairs.

You will greet customers, coordinate drop-offs, and support the service team with strong communication and organizational skills. Bi-lingual abilities are a plus; HS diploma or equivalent required.

Qualifications

• Friendly and outgoing personality required.
• Strong communication and organizational skills.
• Bi-lingual is a plus.

Responsibilities

• Greet customers as they arrive for service and handle check-in.
• Coordinate vehicle drop-offs and communicate with the service team.
• Provide a welcoming, professional guest experience in the service lane.

Skills

Customer service

Communication

Organizational skills

Bilingual (plus)

Education

High school diploma or equivalent

Job description

Join our team:Anderson Automotive Group is looking for an energetic and outgoing personality with a proven track record of customer service to be the first point of contact for our service lane. Our Service Greeters ensure and are responsible for providing an inviting and professional experience to the guests who bring their vehicles in for their scheduled maintenance and repairs.The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including Toyota, Subaru, Nissan, Kia, Buick, GMC, Chevrolet, Cadillac, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success.What we have to offer:A culture of caring, belonging, and respect for everyoneManagers that people want to work withLeadership development, innovative training and learning systemsCompetitive compensation plans, with 401k plan and company matchComprehensive health benefits packages, including telehealth and behavioral health servicesPaid employee referral, recognition, and bonus programsPaid time off, bereavement, and vacation benefitsindustry leading maternity and paternity leaveEmployee discounts on parts, service, and vehicle purchasesWhat we are looking for:Individuals with friendly and outgoing personalities suited to customer servicePossess strong communication and organizational skills, bi-lingual is a plus.Assist and greet customers when they bring their vehicle in for service.Move the customer's vehicle from the service driveValid driver’s license with acceptable motor vehicle record is requiredHighschool diploma or equivalentWhy Automotive:Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to beStability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communitiesTechnology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changesWhy Automotive:Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communitiesTechnology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.