Automotive Service Drive Greeter & Valet Team Lead

Cadillac Limited; Florida; Sur place; USD 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

401(k)

Health insurance

Paid vacation

Paid holidays

Résumé du poste

Vera Cadillac Buick GMC is seeking a polished, dependable leader to serve as Automotive Service Drive Greeter & Valet Team Lead. The role greets customers, connects them with the right service advisor, and guides the valet team to maintain smooth vehicle flow on the drive.

This hands-on leadership position requires strong hospitality standards and frontline supervision. Responsibilities include directing valet coverage, conducting morning huddles, coordinating vehicle staging, and communicating

Qualifications

• Previous experience in an automotive dealership, hospitality, valet, concierge, or customer-facing leadership role is preferred.
• Candidates must demonstrate strong leadership, organization, communication, and customer-service skills.
• A valid driver’s license and a driving record acceptable under dealership guidelines are required.
• Must be comfortable operating vehicles including large trucks and SUVs.
• Bilingual English and Spanish communication skills are strongly preferred.

Responsabilités

• Direct valet assignments and coverage; conduct morning huddles; monitor vehicle parking and retrieval.
• Maintain key control; coordinate completed vehicle staging; communicate with service advisors about customers, locations, delays, and requests.
• Monitor valet attendance, punctuality, appearance, break coverage, and professional conduct; assist with training new employees; maintain drive/valet station appearance; report damages or safety concerns.

Connaissances

Leadership

Organization

Communication

Customer service

Bilingual English/Spanish

Description du poste

Vera Cadillac Buick GMC is looking for a polished, dependable, and hands-on professional to serve as our Automotive Service Drive Greeter & Valet Team Lead.

This individual will be responsible for the customer’s first and last impression of our service department. The right candidate will immediately welcome arriving customers, connect them with the appropriate service advisor, maintain an organized flow of vehicles, and provide daily direction to the valet team.

Primary responsibilities include directing valet assignments and coverage, conducting brief morning huddles, monitoring vehicle parking and retrieval, maintaining key control, coordinating completed vehicle staging, and communicating with service advisors regarding customers, vehicle locations, delays, and special requests.

This person will also monitor valet attendance, punctuality, appearance, break coverage, and professional conduct. They will assist with training new employees, maintain the appearance of the service drive and valet station, and immediately report vehicle damage, missing keys, customer complaints, accidents, or safety concerns.

This is a hands-on leadership position. We need someone who is highly visible, takes ownership, works alongside the team, and understands the hospitality standards expected at a luxury automotive dealership.

Previous experience in an automotive dealership, hospitality, valet, concierge, or customer-facing leadership role is preferred. Candidates must demonstrate strong leadership, organization, communication, and customer-service skills.

A valid driver’s license and a driving record acceptable under dealership guidelines are required. Applicants must be comfortable safely operating different types of vehicles, including large trucks and SUVs.

The position requires dependable attendance, punctuality, professional grooming, and the ability to remain composed in a fast-paced environment. Candidates must be comfortable standing, walking, and working outdoors for extended periods. Bilingual English and Spanish communication skills are strongly preferred.

Starting at $21 per hour, with compensation based on leadership and dealership experience. This is a full-time opportunity with an established automotive dealership and the ability to develop additional leadership and dealership operations experience.

• Additional company benefits include 401(k), health insurance, paid vacation, and paid holidays.

Eligibility requirements will be discussed during the interview process.