Automotive Service Drive Concierge

Napleton Wisconsin; Milwaukee (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on vehicles and services

Growth opportunities

Job summary

Napleton's Lexus of Milwaukee is seeking a friendly Service Center Support Associate to greet guests, perform walk-arounds, and assist service advisors in Milwaukee. The role emphasizes professional customer interactions and accurate appointment coordination.

This position offers opportunities for growth within a large automotive group, with benefits and ongoing support from a family-owned organization.

Qualifications

• High school diploma or equivalent.
• Excellent customer service experience required.
• Computer and administrative experience are preferred.
• Attention to detail, patience and a positive attitude are a must.
• Valid driver’s license required
• Professional demeanor and work ethic.
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

Responsibilities

• Greet incoming guests and provide best-in-class customer service to customers and employees alike.
• Communicate with customers in a professional, friendly, and efficient manner.
• Coordinate appointments for our customers.
• Perform vehicle walk arounds in the service drive.
• Assign customers to Service Advisors as needed using computer software.
• Provide various administrative support as it pertains to the store.

Skills

Customer service

Communication

Scheduling

Walkarounds

Administrative support

Education

High school diploma

Job description

Napleton's Lexus of Milwaukee is seeking a friendly Service Center Support Associate to greet guests, perform walk-arounds, and assist service advisors in Milwaukee. The role emphasizes professional customer interactions and accurate appointment coordination.

This position offers opportunities for growth within a large automotive group, with benefits and ongoing support from a family-owned organization.