Automotive Service Director / Manager

Gossett Motors; Memphis (TN); On-site; USD 85,000 - 140,000; Full time

Benefits offered by this job

Professional training

Team-oriented environment

Advancement opportunities

Paid training

Paid vacation

401k (company match)

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Coverage

Employee car purchase program

Wellness program

On-site mobile health clinic

Job summary

Gossett Motors in Memphis is seeking an experienced Service Director / Manager to join our multi-line dealership team. We offer an extremely competitive compensation plan and tools to succeed in a fast-paced environment.

The ideal candidate will lead a service team, maintain department profitability, and build strong relationships with customers and staff. Prior automotive service experience and the ability to manage technicians and vendors are essential.

Qualifications

• At least 2 years of automotive management and customer service experience.
• Valid driver's license with clean driving record.
• Experience implementing structured business processes.

Responsibilities

• Maintain profitability of the department while controlling expenses and ensuring customer satisfaction.
• Lead service management and reconditioning activities.
• Interact with and manage a staff of technicians.
• Fulfilling all service activities to meet operating goals.
• Hands-on, working position.

Skills

Communication skills

Leadership

Team management

Customer service

Job description

Service Director / Manager For Multi-Line Dealership

A large Dealer Group in the Memphis market is seeking a talented Service Professional with the ambition and aptitude to become part of our group. We are searching for an experienced Service Director / Manager and will provide the tools to succeed in a fast-paced work environment. We will offer the selected candidate a very aggressive compensation plan.

JOB SUMMARY

We are currently seeking a experienced Service Director / Manager to join our Memphis team and are offering an extremely competitive compensation plan for the selected candidate.

An automotive Service Director / Manager must be prepared to interact on a professional level with customers and employees in a manner that builds relationships while solving problems. The candidate should demonstrate excellent knowledge about servicing vehicles, prior experience as an automotive servicetechnician is extremely valuable. The candidate must have the ability to lead and develop a team.

Our Benefits:

• Professional training
• Team-oriented environment
• Advancement opportunities
• Paid training
• Paid vacation
• 401k (company match)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Coverage
• Employee car purchase program
• Wellness program
• On-site mobile health clinic

RESPONSIBILITIES:

• Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
• Required to understand and keep abreast of all federal, state and local regulations that affect their operations.
• Required to understand and keep abreast of all federal, state and local regulations that affect their operations.
• Interacting with and managing a staff of technicians
• Leading our service management & reconditioning activities
• Interacting with external vendors
• Fulfilling all service activities needed to meet or exceed operating plan goals
• Effective vehicle production and inventory control
• Managing technician productivity
• This is a hands-on, working position

REQUIREMENTS:

• Strong communication skills to deal with customers, employees and vendors.
• Validdriver's license with clean driving record.
• At least 2 years of automotive management and automotivecustomer service experience
• Experience with implementing structured business processes
• A hard-working can-do attitude
• Excellent interpersonal and management skills