Automotive Service Director - High-Volume Leader

Vip-Automotive-Group-1; Hicksville (NY); On-site; USD 230,000 - 300,000; Full time

Benefits offered by this job

Medical & Dental Insurance

401(k) Retirement Plan with Employera

Paid Time Off

Paid Holidays

Paid Sick Time

Family Leave

Life Insurance

Short- & Long-Term Disability

Employee Vehicle, Parts & Service Dis

Supplemental Benefit Plans

Employee Recognition Programs

Career Growth & Advancement Opportunit

Job summary

Grand Prix Subaru in Hicksville, NY, part of the VIP Automotive Group, seeks an experienced Automotive Service Manager / Service Director to lead a high-volume service operation. You will develop Service Advisors and Technicians, increase service and customer-pay revenue, and maximize fixed-operations profitability.

The role emphasizes dealership service operations, service sales, technician productivity, customer retention, and strong leadership.

Qualifications

• 5+ years of Automotive Service Manager / Service Director experience.
• Proven ability to lead high-volume dealership service departments.

Responsibilities

• Lead the dealership service department, coach Advisors and Technicians, and set performance expectations.
• Drive service sales, customer retention, CSI, and profitability.
• Ensure repairs are completed accurately and efficiently, adhering to dealership policies.

Skills

Automotive service management

Fixed operations management

Service advisors coaching

Technician leadership

Service KPI analysis

Tools

DMS

CRM

Automotive service technology

Job description

Grand Prix Subaru in Hicksville, NY, part of the VIP Automotive Group, seeks an experienced Automotive Service Manager / Service Director to lead a high-volume service operation. You will develop Service Advisors and Technicians, increase service and customer-pay revenue, and maximize fixed-operations profitability.

The role emphasizes dealership service operations, service sales, technician productivity, customer retention, and strong leadership.