Automotive Service Consultant

Mills Auto Group; Fort Mill (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

A family-oriented dealership in Fort Mill is seeking an Automotive Service Consultant to enhance customer experience and drive satisfaction. Join a growing team that values excellence, offers career growth, and provides industry-leading pay. If you have a proven track record in customer service, apply now!

Benefits

Daily cash spiffs

Comprehensive Benefits

401(k) retirement plan

Paid time off

Flexible scheduling

Career growth opportunities

Qualifications

• Proven success in delivering exceptional customer satisfaction.
• Previous experience as a Service Advisor or Consultant required.

Responsibilities

• Greet customers and obtain vehicle information.
• Provide maintenance recommendations based on service history.
• Communicate repair progress to customers.

Skills

Customer Satisfaction

Communication

Integrity

Education

High School Diploma

Job description

Stateline CDJR is seeking a high performingcustomer-focused Automotive Service Consultant to join our growing team. If you consider yourself the best, and want to work with the best, we’d love to talk to you!

Ourfamily-oriented, well-established dealershipis expanding, and we provide unmatched career growth,industry-leading pay, and a culture that values and rewards excellence. If you have aproven record of top performance, be prepared to provide performance reports showcasing yourproductivity, performance, and customer satisfaction (CSI)—we believe in rewarding results!

We offer atemperature-controlled shop and a team-oriented environment. If you’re passionate about creating a unique and positive experience for customers, this is the opportunity for you.

What We Offer

• Daily cash spiffs!
• Comprehensive Benefits: Health, Dental, and Medical coverage
• Financial Security: 401(k) retirement plan
• Work-Life Balance: Paid time off and flexible scheduling
• Career Growth: Opportunities to grow within a family-owned organization that promotes from within

Key Responsibilities

• Maintain manufacturer training and knowledge.
• Warmly greet customers upon arrival and obtain their vehicle information
• Accurately document vehicle symptoms as described by customers
• Provide maintenance recommendations based on age, mileage, and service history
• Prepare detailed cost estimates for labor and parts
• Communicate repair progress to customers and maintain regular updates
• Verify final invoices align with services performed
• Explain all completed work and associated charges to customers

What We’re Looking For

• Proven Success: A track record of delivering exceptional customer satisfaction
• Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required
• Energy and Drive: A high level of enthusiasm and a commitment to excellence
• Integrity: A professional demeanor and strong ethical standards
• Growth-Oriented: A desire for a long-term career with opportunities for advancement

Why Join Mills Auto Group?

As afamily-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we’re committed to helping you grow your career.

If you’re ready to join a dealership that values its employees and customers alike, apply now toStateline CDJR!