Automotive Service Consultant

Mills Automotive Group; Fort Mill (SC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Daily cash spiffs!

Comprehensive Benefits: Health, Dental, and Medical coverage

401(k) retirement plan

Paid time off and flexible scheduling

Opportunities for growth

Job summary

A family-owned dealership is seeking an Automotive Service Consultant to join their team in Fort Mill, SC. This position emphasizes exceptional customer satisfaction and provides a friendly work environment. Responsibilities include greeting customers, documenting vehicle issues, and providing maintenance recommendations. Ideal candidates have experience as Service Advisors or Consultants and are committed to excellence. Join a dealership that values its employees and offers career growth opportunities.

Qualifications

• Proven track record of delivering exceptional customer service.
• Experience as Service Advisor, Service Consultant, or Assistant Lane Manager required.
• Strong ethical standards and professional demeanor.

Responsibilities

• Maintain manufacturer training and knowledge.
• Greet customers upon arrival and document vehicle information.
• Provide maintenance recommendations.
• Prepare detailed cost estimates for labor and parts.
• Communicate repair progress to customers.
• Explain all completed work and charges.
• Verify final invoices align with services performed.
• Explain all completed work and associated charges to customers.

Skills

Customer satisfaction

Strong communication

Integrity

Energy and enthusiasm

Job description

Stateline Alfa Romeo & Maseratiis seeking a high performingcustomer-focusedAutomotive Service Consultantto join our growing team. If you consider yourself the best, and want to work with the best, we’d love to talk to you!

Ourfamily-oriented, well-established dealershipis expanding, and we provide unmatched career growth,industry-leading pay, and a culture that values and rewards excellence. If you have aproven record of top performance, be prepared to provide performance reports showcasing yourproductivity, performance, and customer satisfaction (CSI)—we believe in rewarding results!

We offer atemperature-controlled shopand a team-oriented environment. If you’re passionate about creating a unique and positive experience for customers, this is the opportunity for you.

What We Offer

• Daily cash spiffs!
• Comprehensive Benefits: Health, Dental, and Medical coverage
• Financial Security: 401(k) retirement plan
• Work-Life Balance: Paid time off and flexible scheduling
• Career Growth: Opportunities to grow within a family-owned organization that promotes from within

Key Responsibilities

• Maintain manufacturer training and knowledge.
• Warmly greet customers upon arrival and obtain their vehicle information
• Accurately document vehicle symptoms as described by customers
• Provide maintenance recommendations based on age, mileage, and service history
• Prepare detailed cost estimates for labor and parts
• Communicate repair progress to customers and maintain regular updates
• Verify final invoices align with services performed
• Explain all completed work and associated charges to customers

What We’re Looking For

• Proven Success: A track record of delivering exceptional customer satisfaction
• Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required
• Energy and Drive: A high level of enthusiasm and a commitment to excellence
• Integrity: A professional demeanor and strong ethical standards
• Growth-Oriented: A desire for a long-term career with opportunities for advancement

Why Join Mills Auto Group?

As afamily-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we’re committed to helping you grow your career.

If you’re ready to join a dealership that values its employees and customers alike, apply now toStateline Alfa Romeo and Maserati!