Automotive Service Concierge & Team Lead

Foss Motors Inc; Exeter (NH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Training

Paid Vacation

Family owned and operated

Positive and professional environment

Paid for lease (Sales who hit specific

Uniforms provided (Service)

401k

Job summary

Foss Motors Inc in Exeter, NH is seeking a Service Assistant Manager in a fast-paced, family-owned dealership environment. The role offers a positive, professional atmosphere with comprehensive benefits and growth opportunities.

Responsibilities include coordinating between customers and technicians, prioritizing service needs, and ensuring a high-quality dealership experience for every guest. We provide health and life insurance, paid training and vacation, a 401k plan, and uniforms for service

Qualifications

• Technical automotive knowledge.
• Demonstrated ability to manage others.
• Organized and friendly personality.
• Dealership experience preferred.

Responsibilities

• Ensure that customers receive prompt, courteous, and effective service.
• Serve as a liaison between technicians and customers.
• Dispatch work to technicians.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Distribute work between technicians.
• Prioritize required services.
• Ensure customer has a positive dealership experience.
• Provide concierge support for owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Spend quality time building relationships with the customers.

Skills

Technical automotive knowledge

Demonstrated ability to manage others

Organized and friendly personality

Job description

Foss Motors Inc in Exeter, NH is seeking a Service Assistant Manager in a fast-paced, family-owned dealership environment. The role offers a positive, professional atmosphere with comprehensive benefits and growth opportunities.

Responsibilities include coordinating between customers and technicians, prioritizing service needs, and ensuring a high-quality dealership experience for every guest. We provide health and life insurance, paid training and vacation, a 401k plan, and uniforms for service