Automotive Service Concierge & Guest Experience

Darcars; Silver Spring (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive Benefits Plan

Employee discounts

Internal career advancement

Community service opportunities

Job summary

DARCARS of Silver Spring is hiring an Automotive Service Cashier / Concierge. The role involves serving as the first point of contact for customers, directing them accordingly while maintaining a friendly and professional demeanor.

Responsibilities include greeting customers, answering inquiries, managing the switchboard, and performing clerical tasks. Benefits include a comprehensive plan with a 401k and employee discounts.

Qualifications

• Must communicate professionally on the phone.
• Ability to sit for long periods and work in a fast-paced environment.
• Customer service experience preferred but not required.

Responsibilities

• Greet customers and determine the nature of their visit.
• Direct customers to the correct department.
• Answer basic inquiries and enter data into the prospect tracking system.

Skills

Strong communication skills

Customer service commitment

Multi-language proficiency

Team player

Job description

DARCARS of Silver Spring is hiring an Automotive Service Cashier / Concierge. The role involves serving as the first point of contact for customers, directing them accordingly while maintaining a friendly and professional demeanor.

Responsibilities include greeting customers, answering inquiries, managing the switchboard, and performing clerical tasks. Benefits include a comprehensive plan with a 401k and employee discounts.