Automotive Service Concierge | $40k-$80k + Benefits

Ciocca Automotive; Hanover (York County); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Commission-based pay

PTO and holidays

Air-conditioned shops and facilities

401(K) retirement plan with company匹

Job summary

Ciocca Honda of Hanover is seeking an energetic automotive service advisor to join our growing team. You will manage service orders, guide customers, and ensure timely, courteous support while upholding our commitment to quality and satisfaction.

The role offers a commission-based pay structure ($40,000–$80,000 potential annually), full-time hours with some Saturdays, PTO, holidays, and a benefits package. We value teamwork, customer focus, and ongoing career growth within the Ciocca Automotive

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Customer service

Sales results

Job description

Ciocca Honda of Hanover is seeking an energetic automotive service advisor to join our growing team. You will manage service orders, guide customers, and ensure timely, courteous support while upholding our commitment to quality and satisfaction.

The role offers a commission-based pay structure ($40,000–$80,000 potential annually), full-time hours with some Saturdays, PTO, holidays, and a benefits package. We value teamwork, customer focus, and ongoing career growth within the Ciocca Automotive