Automotive Service Center Manager: Lead Team, Boost Service

SpeeDee Bonnabel; Metairie (LA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Sign-on bonus

Bonus plan

Job summary

SpeeDee Bonnabel is seeking an Automotive Service Center Manager to lead daily operations, drive customer satisfaction, and mentor a dynamic service team in the New Orleans metro area.

The role requires strong leadership, excellent communication, and hands-on experience in automotive service. You will oversee sales and service activities, manage inventory, and coordinate scheduling to meet service demands while upholding safety and quality standards.

Qualifications

• Proven experience in an automotive service environment, preferably in a managerial role.
• Strong skills in managing teams, including supervising staff and conducting performance evaluations.
• Excellent communication skills, with the ability to negotiate effectively with customers.
• Experience in inventory control practices within an automotive setting.
• Familiarity with automotive repair processes and customer service best practices is highly desirable.

Responsibilities

• Supervise and manage the sales and service team, providing guidance and support to ensure optimal performance.
• Communicate effectively with customers to understand their needs, provide estimates, and explain services performed.
• Price and sell automotive services while negotiating with customers to close sales effectively.
• Manage inventory control to ensure that necessary parts and supplies are available for service operations.
• Assist in shift management by scheduling staff appropriately to meet service demands.
• Collaborate with the assistant manager to implement strategies for improving service efficiency and customer satisfaction.
• Monitor service quality and address any issues or concerns promptly to maintain high standards.

Skills

Team leadership

Customer negotiation

Inventory control

Communication skills

Automotive repair knowledge

Job description

SpeeDee Bonnabel is seeking an Automotive Service Center Manager to lead daily operations, drive customer satisfaction, and mentor a dynamic service team in the New Orleans metro area.

The role requires strong leadership, excellent communication, and hands-on experience in automotive service. You will oversee sales and service activities, manage inventory, and coordinate scheduling to meet service demands while upholding safety and quality standards.