Automotive Service Advisor & Writer — Customer Focus

Christian Brothers Automotive; Kalamazoo (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

Christian Brothers Automotive in Kalamazoo is seeking an Automotive Service Advisor/Writer to provide exceptional service to guests and manage their vehicle repair needs effectively. You will greet guests, provide repair solutions, and maintain relationships through honest communication.

This role requires a current driver's license and proficiency in automotive applications. The ideal candidate will work Monday to Friday from 7 am to 6 pm in a fast-paced environment, ensuring every customer experiences quality service.

Qualifications

• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.
• Driving record acceptable to our current insurance carrier.
• Proficiency in Windows based computer software and automotive store applications.

Responsibilities

• Greet every guest with hospitality and respect.
• Present repair solutions clearly to guests.
• Manage store’s workflow effectively and efficiently.
• Sell services honestly while maintaining integrity.
• Build long-term relationships with guests.

Skills

Proficiency in Windows based computer software

Automotive Customer Service experience

Current driver's license

Job description

Christian Brothers Automotive in Kalamazoo is seeking an Automotive Service Advisor/Writer to provide exceptional service to guests and manage their vehicle repair needs effectively. You will greet guests, provide repair solutions, and maintain relationships through honest communication.

This role requires a current driver's license and proficiency in automotive applications. The ideal candidate will work Monday to Friday from 7 am to 6 pm in a fast-paced environment, ensuring every customer experiences quality service.