Automotive Service Advisor - Up to $100K + Growth

Mankato Motors; Mankato (MN); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Earn Up To $100,000+ Annually

Full-Time Opportunity

Half-Day Saturdays

Established Dealership

Professional Service Department

Career Growth

Job summary

Mankato Motors is seeking an Automotive Service Advisor to join our team in Mankato, MN. If you’re a motivated, customer-focused professional who understands the automotive service process, this is your opportunity to grow with a trusted dealership serving our community.

In this full-time role, you’ll greet customers, document service requests, recommend maintenance based on manufacturer guidelines, explain repairs and timelines, manage estimates and invoices, and build long-term relationships.

Qualifications

• Previous experience as an Automotive Service Advisor, Service Writer, or Service Consultant preferred.
• Strong customer service and communication skills.
• Ability to explain automotive maintenance and repairs in an easy-to-understand manner.
• Valid driver’s license.

Responsibilities

• Greet customers and assist with their automotive maintenance and repair needs.
• Listen to customer concerns and accurately document vehicle service requests.
• Recommend appropriate maintenance and repair services based on vehicle needs and manufacturer guidelines.
• Explain recommended repairs, service estimates, and timelines clearly and professionally.
• Communicate with automotive technicians to coordinate vehicle inspections, diagnostics, and repairs.
• Keep customers informed throughout the service process.
• Prepare and manage repair orders, service estimates, and customer invoices.
• Follow up with customers to ensure satisfaction and build long-term relationships.
• Identify opportunities to recommend additional services that benefit the customer.
• Maintain a professional, organized, and customer-focused service environment.

Skills

Customer service

Communication

Basic computer skills

Problem-solving

Organization

Job description

Mankato Motors is seeking an Automotive Service Advisor to join our team in Mankato, MN. If you’re a motivated, customer-focused professional who understands the automotive service process, this is your opportunity to grow with a trusted dealership serving our community.

In this full-time role, you’ll greet customers, document service requests, recommend maintenance based on manufacturer guidelines, explain repairs and timelines, manage estimates and invoices, and build long-term relationships.