Automotive Service Advisor & Team Leader

Wenco Industries; Highlands Ranch (CO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K with Match

Paid Time Off

Paid Holidays

Uniforms

Job summary

Wenco Industries is seeking a motivated individual for an on-site role in Highlands Ranch, CO. You will deliver exceptional customer service, engage customers in sales, and coordinate with technicians to fulfill vehicle needs.

Responsibilities include managing repair orders, discussing pricing, and promoting service specials while leading a team and maintaining shop standards. Valid driver’s license required, with comprehensive benefits offered.

Qualifications

• Strong customer service and communication skills.
• Ability to sell and upsell services.
• Willingness to coach technicians and lead a team.

Responsibilities

• Deliver energetic, exceptional customer service and consult customers.
• Communicate effectively with Technicians to address vehicle needs.
• Supervise bays and manage repair orders and parts sourcing.
• Present pricing estimates and promote shop service specials.
• Consult with customers on vehicle needs and services.
• Lead, assist, and empower a team aligned with company values.
• Support weekly and monthly targets and vendor relationships.
• Maintain cleanliness and organization of the facility.

Skills

Customer service

Sales

Communication

Active listening

Team leadership

Tools

POS system

Job description

Wenco Industries is seeking a motivated individual for an on-site role in Highlands Ranch, CO. You will deliver exceptional customer service, engage customers in sales, and coordinate with technicians to fulfill vehicle needs.

Responsibilities include managing repair orders, discussing pricing, and promoting service specials while leading a team and maintaining shop standards. Valid driver’s license required, with comprehensive benefits offered.