Automotive Service Advisor / Service Writer

Nucar Mid Atlantic; New Castle (DE); On-site; USD 65,000 - 90,000; Full time

Job summary

Nucar Chevrolet in New Castle, Delaware is seeking a dedicated Automotive Service Advisor to join their team. This role requires strong communication skills and problem-solving abilities to ensure customer satisfaction while managing service tasks. The position offers competitive compensation, numerous benefits, and opportunities for career advancement in a positive work environment.

Benefits

401K

Health Insurance

Dental Insurance

Life and Disability Insurance

Paid Vacation

Employee Discount

Promotion from within

Drug free environment

Qualifications

• Prior experience in automotive service writing a must.
• Ability to communicate technical information in non-technical language.
• Positive professional attitude and strong oral/written communication skills.

Responsibilities

• Develops estimates by costing materials, supplies, and labor.
• Prepares repair orders by describing symptoms and services required.
• Maintains excellent customer rapport and explains estimates.

Skills

Communication

Problem-Solving

Customer Satisfaction

Team Orientation

Tools

Shop Equipment

Job description

AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER

Nucar Chevrolet in New Castle, Delaware has an opening for an Automotive Service Advisor for our service department. Are you highly motivated and eager to learn? Here at Nucar we are committed to excellence and are looking for someone who has great communication skills and problem-solving abilities.

Experience Everything Nucar has to Offer:

• Competitive compensation with unlimited earning potential $65,000-$90,000
• Great opportunities for career advancement
• Positive, success driven work environment
• Training and mentoring opportunities

Automotive Service Writer Job Responsibilities:

• Develops estimates by costing materials, supplies and labor.
• Prepares repair orders by describing symptoms, problems, causes and services required or requested
• Maintains excellent customer rapport by explaining estimates and expected return of vehicle, along with obtaining client approval of estimates
• Verifies warranty and services contract coverage by examining records, and explaining provisions and exclusions to customers
• Maintains professional appearance and excellent work ethics
• Exhibits high level of commitment to customer satisfaction

Qualifications

• Positive professional attitude
• Strong communication skills; oral and written
• Ability to communicate technical information in non-technical language to clients
• Prior experience in automotive service writing a must
• Working knowledge of shop equipment
• Team oriented, flexible and committed to maintaining a high level of customer service

Benefits

• 401K
• Health Insurance
• Dental Insurance
• Life and Disability Insurance
• Paid Vacation
• Employee Discount
• Nucar promotes from within whenever possible
• Drug free environment