Automotive Service Advisor - Sales & Customer Experience

Turpin Tire; Weatherford (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Insurance (medical/dental/vision)

401(k) with company match

Employee discounts

ASE reimbursement

Career growth into Service Manager

Job summary

Turpin Tire is seeking a Service Advisor to greet guests, translate mechanical details into clear recommendations, and drive service sales. You will build lasting relationships and partner with the team to keep showroom and shop operations smooth and safe.

The role requires 1–3 years in automotive service sales or retail, strong communication, and a proactive, team-oriented mindset. Weekend availability is a plus for serving customers when needed.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs.
• Hungry to learn, grow, and lead.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Organizational skills

Problem-solving

Teamwork

Job description

Turpin Tire is seeking a Service Advisor to greet guests, translate mechanical details into clear recommendations, and drive service sales. You will build lasting relationships and partner with the team to keep showroom and shop operations smooth and safe.

The role requires 1–3 years in automotive service sales or retail, strong communication, and a proactive, team-oriented mindset. Weekend availability is a plus for serving customers when needed.