Automotive Service Advisor (Main Shop) - Subaru

Ciocca Automotive Careers; Philadelphia (Philadelphia County); On-site; USD 70,000 - 115,000; Full time

Benefits offered by this job

Commission-based pay

Full-time with Saturdays

PTO and holidays

Air-conditioned shops and facilities

401(K) retirement plan with company"s"

Top insurance program: medical, dental

Advancement within Ciocca Automotive

Employee discounts: purchases, repair,

Job summary

Ciocca Subaru of Philadelphia is hiring an Automotive Service Advisor to join a dynamic, customer-focused team. If you are energetic, service-minded, and motivated to grow your career, this is the place for you.

You will oversee service orders, guide customers through the repair process, coordinate technicians, and ensure accurate communication. We offer a competitive commission-based pay plan, full-time schedule with some Saturdays, PTO/holidays, and a comprehensive benefits package.

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Service excellence

Customer satisfaction

Valid driver's license

Job description

Description

WE'RE HIRING AUTOMOTIVE SERVICE ADVISORS!

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Subaru of Philadelphia, you'll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications:

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver's license and clean driving record

Responsibilities:

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

What we offer:

• Commission based pay: $70,000- $115,000 potential annually
• Full Time to include some Saturdays
• PTO and holidays
• Air-conditioned shops and facilities that are always being upgraded
• 401(K) retirement plan with company matching
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts: purchases, repair, service

At Ciocca Subaru of Philadelphia, our team members enjoy a supportive and collaborative work environment. Don't miss out on this exciting opportunity to grow your career!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.