Automotive Service Advisor: High Earnings & Growth Path

Durango Toyota; Durango, Northern (CO, KY); Hybrid; USD 55,000 - 100,000; Full time

Benefits offered by this job

Health & Wellness

Work-Life Balance

Financial Perks

Training & Growth

Discounts & Extras

Job summary

Durango Motor Company is seeking a driven Automotive Service Advisor to join our service team in Durango, Colorado. You will greet guests, collect vehicle details, and document symptoms to help technicians diagnose and estimate repairs.

We offer strong earning potential, with a salary range of $55,000 to $100,000+ per year, plus benefits and growth opportunities. Tekion experience is preferred but not required; we value clear communication and a guest-first approach.

Qualifications

• Previous automotive service writing/advisor experience preferred.
• Tekion experience preferred, but not required.
• Positive, professional attitude.
• Ability to thrive in a high-volume, fast-paced environment.
• Strong communication and organizational skills.
• Guest-service focused with a commitment to CSI and guest satisfaction.

Responsibilities

• Greet guests promptly and professionally.
• Obtain accurate guest and vehicle information.
• Listen to guest concerns and document vehicle symptoms.
• Determine and recommend maintenance and repairs based on vehicle age, mileage, service history, and manufacturer recommendations.
• Prepare complete and accurate estimates for labor and parts.
• Establish follow-up times with guests.
• Monitor progress of each vehicle and provide updates.
• Coordinate with technicians to ensure repairs are completed accurately.
• Verify final invoice reflects work performed.
• Review completed work and explain repairs and charges clearly.
• Build lasting relationships with guests through honesty, transparency, and care.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Tools

Tekion

Job description

Durango Motor Company is seeking a driven Automotive Service Advisor to join our service team in Durango, Colorado. You will greet guests, collect vehicle details, and document symptoms to help technicians diagnose and estimate repairs.

We offer strong earning potential, with a salary range of $55,000 to $100,000+ per year, plus benefits and growth opportunities. Tekion experience is preferred but not required; we value clear communication and a guest-first approach.