Automotive Service Advisor | Growth, Training & Team Culture

Chapel Hill Tire Co.; Cary (NC); On-site; USD 70,000 - 135,000; Full time

Benefits offered by this job

Paid training

Career growth

Health, dental, vision plans

401K company match

Paid time off

Job summary

Chapel Hill Tire in Cary, NC is seeking a driven Automotive Service Advisor who blends people skills with sales savvy to guide customers through car care needs in a fast-paced shop. You will be the friendly face guiding customers, recommending services, and keeping them informed as repairs progress.

You’ll collaborate with technicians and parts, build trust through clear communication, and grow your skills daily. This role offers paid training, real career growth, and a strong work-life balance.

Qualifications

• No automotive experience required, but appreciated
• Sales/customer service experience preferred
• Ability to work with the general public
• Strong multitasking and communication skills
• Valid driver’s license preferred
• Handle and prioritize phone calls, in-person customers, and communication with technicians
• A team player with a growth mindset

Responsibilities

• Welcome and guide customers through their vehicle service journey, fostering loyalty and repeat business
• Recommend smart, safe, and valuable services that protect their investment and peace of mind
• Build trust with clear, confident communication by keeping customers updated on the status of their vehicle repairs
• Collaborate with our parts coordinator and technicians to ensure a smooth workflow
• Master your craft through learning. Grow and sharpen your skills every day!

Skills

Sales experience

Customer service

Communication skills

Multitasking

Job description

Chapel Hill Tire in Cary, NC is seeking a driven Automotive Service Advisor who blends people skills with sales savvy to guide customers through car care needs in a fast-paced shop. You will be the friendly face guiding customers, recommending services, and keeping them informed as repairs progress.

You’ll collaborate with technicians and parts, build trust through clear communication, and grow your skills daily. This role offers paid training, real career growth, and a strong work-life balance.