Automotive Service Advisor: Growth, Training & Perks

Flow Automotive Companies; Statesville (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid time off

401(k) retirement plan

Job summary

Flow Nissan of Statesville is seeking an experienced Service Advisor for full-time employment at Flow Nissan of Statesville in Statesville, NC. The role emphasizes customer service, sales skills, and a proactive approach to guiding service needs.

Training and internal opportunities are highlighted to help you reach your potential. Typical responsibilities include building relationships with customers, delivering clear explanations of recommended work, and coordinating with the service team.

Qualifications

• Recent automotive Service Advisor experience.
• Customer service and sales skills (empathy, patience, listening, conflict resolution).
• Resilience and the ability to overcome objections.
• Multitask, prioritize, and communicate with customers and staff in a fast-paced environment.

Responsibilities

• Build trusted relationships with customers to identify service needs.
• Provide accurate service estimates and explain work to customers.
• Coordinate with technicians and service team to schedule work.

Skills

Service advisor experience

Customer service

Sales skills

Conflict resolution

Job description

Flow Nissan of Statesville is seeking an experienced Service Advisor for full-time employment at Flow Nissan of Statesville in Statesville, NC. The role emphasizes customer service, sales skills, and a proactive approach to guiding service needs.

Training and internal opportunities are highlighted to help you reach your potential. Typical responsibilities include building relationships with customers, delivering clear explanations of recommended work, and coordinating with the service team.