Automotive Service Advisor - Flow Automotive

Flow Automotive Companies; Winston-Salem (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and life insurance (d

Paid time off

Paid volunteer time

401(k) Retirement Plan and Financial

Thrive@Flow Wellness Program with on‑s

Employee pricing for automotive ser

Scholarship program for children of e

Job summary

Flow Automotive Companies is seeking an experienced Service Advisor at Flow GM Auto Center of Winston-Salem in Winston-Salem, NC. You will greet customers, listen to their needs, write and explain service recommendations, and coordinate with technicians to ensure timely, accurate vehicle care.

We provide ongoing training, opportunities for advancement, and a schedule averaging 45+ hours per week (closed Sundays).

Qualifications

• Desire to listen to the needs of the customer.
• Professional appearance and demeanor.
• Reliable transportation is a must.

Skills

Recent automotive Service Advisor

Customer service & sales skills

Resilience & overcoming objections

Multitask & communication in fast pace

Job description

Job Details

Job Location: Flow GM Auto Center of Winston-Salem - Winston Salem, NC 27103

Position Type: Full Time

Flow Automotive of Winston Salem is seeking an experienced Service Advisor. We provide ongoing training and future career opportunities to those willing to contribute the effort and time. We prefer to promote from within our company and will help you reach your potential. We will train anyone new to the industry, including onsite and manufacturer instruction, and other training, as needed.

We are looking for the following qualities and characteristics:

• Recent automotive Service Advisor experience
• Customer service and sales skills (empathy, patience, listening, conflict resolution, etc)
• Resilience, the ability to overcome objections
• The ability to multitask, prioritize, and communicate with customers, management and other employees in a timely manner within a fast-paced environment

Job Requirements:

• Desire to succeed by listening to the needs of the customer
• Professional, in appearance and demeanor.
• Reliable transportation is a must.

Work schedule averages 45 +hours per week - closed on Sundays.

Flow Automotive Companies is committed to being on the cutting edge of the transportation industry and needs like-minded individuals to join our team. Our growth has been driven by a strategy to attract and develop high achieving people of outstanding character who are committed to operational excellence and to providing extraordinary personal service. Flow operates 54 automotive franchises representing 26 manufacturers in 10 cities and employs over 2,200 people in North Carolina and Virginia.

Flow provides competitive earning opportunities and a comprehensive benefits plan including:

• Medical, dental, and life insurance (including dependent coverage)
• Paid time off
• Paid volunteer time
• 401(k) Retirement Plan and Financial Wellness Program
• Thrive@Flow Wellness Program with on-site nurse
• Employee pricing for automotive service and vehicle purchases
• Scholarship program for children of employees

Applicants must pass a pre-employment drug screening.

Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Qualifications