Automotive Service Advisor — Growth & Mentorship

MileOne Autogroup; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Plaza Motors in St. Louis is part of MileOne Autogroup and is seeking experienced, high-line Service Advisors who can contribute to our growth.

You will greet customers, discuss service needs, and work within our expanding division to deliver quality service. Responsibilities include scheduling service appointments, providing service estimates, and addressing customer concerns with a focus on accuracy and customer satisfaction.

Qualifications

• Prior experience in automotive service writing, preferred.
• Working knowledge of basic car functions, characteristics, and operations.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills.

Responsibilities

• Provide customer service to include vehicle service care and manufacturer’s warranty specifications
• Schedule and manage service appointments and service estimates
• Address and resolve customer complaints

Skills

Automotive service writing

Basic car knowledge

Reading and interpreting manuals

MS Office & general computer skills

Job description

Plaza Motors in St. Louis is part of MileOne Autogroup and is seeking experienced, high-line Service Advisors who can contribute to our growth.

You will greet customers, discuss service needs, and work within our expanding division to deliver quality service. Responsibilities include scheduling service appointments, providing service estimates, and addressing customer concerns with a focus on accuracy and customer satisfaction.