Automotive Service Advisor — Grow into Management

American-Tire-Depot; Rancho Cucamonga (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Commission

Overtime opportunities

Paid vacation

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Supplemental insurances

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth to Service Manager or 1-

Job summary

American Tire Depot is seeking a Service Advisor to greet guests, translate vehicle needs into clear recommendations, and drive service sales in a fast-paced shop. You will partner with technicians to ensure accurate guidance, document inspections, and build relationships that turn first-time customers into loyal patrons.

The role emphasizes strong communication, a customer-first approach, and the ability to work weekends.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs
• Hungry to learn, grow, and lead
• Flexible availability, including weekends

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales

Automotive knowledge

Job description

American Tire Depot is seeking a Service Advisor to greet guests, translate vehicle needs into clear recommendations, and drive service sales in a fast-paced shop. You will partner with technicians to ensure accurate guidance, document inspections, and build relationships that turn first-time customers into loyal patrons.

The role emphasizes strong communication, a customer-first approach, and the ability to work weekends.